Educational Seminars:

Community Marketing Programs for Families & Community Groups

Training Programs for Managers & Supervisors

HayGroup Emotional Intelligence Services

Leadership Development Series

Clinical Education

Leadership Development Series
 

‘Person-Centered’ Leadership Training Course

This 5 session program series is designed to enhance the skills of leadership staff.  Through a user-friendly training approach, staff participates in the problem-solving process of real-life leadership challenges.  There is a high emphasis of providing a training context in which the principles that are learned are applied directly to the workplace.   This transfer of training is accomplished through the use of typical issues encountered by leadership staff in their work settings.  An added value to this course is that it may be conducted within the facility itself so as to optimize resource utilization (so the staff don’t have to travel).  The five part series includes the following topics:

Administration of the ‘DiSC Personal Profile System

The ‘DiSC’ instrument is completed and interpreted by all participants.  This enables the individual leader to assess their own personal strengths and identify areas of self-improvement.  *Please refer to the related web-site location for an additional description of the ‘DiSC Personal Profile System’ instrument. 

Practice Applications of the ‘DiSC Personal Profile System

The ‘DiSC’ instrument towards a personalized action plan.  In addition, participants use this learning instrument to develop an increased understanding of the challenging behaviors presented by staff.  Strategies for addressing staff issues are developed.

Fundamentals of Leadership

Various interventions and techniques for leadership effectiveness are presented.  Within a practice context, an emphasis is made on learning how to increase staff motivation, empowerment, problem-solving, accountability, increased compliance, improved customer service, positive clinical outcomes,  staff morale, improved organizational climate, staff retention, and effective communication.

 Coaching Performance Improvement

This session provides a 12 step process for addressing performance improvement issues with staff.  Through a series of role-play exercises, leaders learn how to establish expectations with staff, hold them accountable, jointly develop performance improvement action-plans, and provide effective feedback to staff.

Teamwork & Team Building

In this final session, all of the previously learned leadership principles are summarized and applied towards the development of organizational teamwork.  The essential characteristics of effective teams and team leaders are identified for implementation by the participants.  Specific leadership skills are also examined for building effective teams and addressing problems within teams.  Issues such as diversity inclusion, managing facility crises, staff performance, and conflict management are addressed within the context of leadership challenges.

 

Inscape Programs

DiSC   

Organizations worldwide have embraced the language of DiSC ® , pioneered by Inscape Publishing over 30 years ago. Millions of people have gained insight about themselves and others through our DiSC-based learning instruments.

The DiSC model provides nonjudgmental language for exploring behavioral issues across four primary dimensions:

  • Dominance: Direct and Decisive. D's are strong-willed, strong-minded people who like accepting challenges, taking action, and getting immediate results.
  • Influence: Optimistic and Outgoing. I's are “people people” who like participating on teams, sharing ideas, and energizing and entertaining others.
  • Steadiness: Sympathetic and Cooperative. S's are helpful people who like working behind the scenes, performing in consistent and predictable ways, and being good listeners.
  • Conscientiousness: Concerned and Correct. C's are sticklers for quality and like planning ahead, employing systematic approaches, and checking and re-checking for accuracy.

Every day, organizations use DiSC to establish a common language, paving the way for successful training and coaching applications. Detailed, personalized information helps people apply DiSC learning to specific business situations, including sales, leadership development, customer service, and conflict resolution.

Inscape's ongoing research has resulted in exciting new reports and applications, including:

  • the DiSC Classic 2.0 report, which harnesses the power of electronic delivery to provide more user-friendly, narrative-driven feedback
  • the DiSC Group Culture Report , which provides a powerful look at the influence of DiSC styles on groups or organizations of any size.

When combined with our new Everything DiSC Facilitation System , the latest generation of DiSC reports provides the easiest to use, most complete and proven solutions available in the industry.

 

Team Dimensions

Successful team members don't do the same thing at the same time. They do the right thing at the right time.

The Team Dimensions Profile helps individuals work from their strengths by identifying their most natural team role, while giving them added appreciation for the contributions of others.

The Team Dimensions Profile identifies the following five team roles:
  • Creators generate new ideas and fresh concepts.
  • Advancers communicate new ideas and carry them forward.
  • Refiners analyze ideas for flaws or revise projects systematically.
  • Executors deliver concrete results and seek successful implementations.
  • Flexers have an equal preference for most or all of the roles and can often adapt their styles to fit the team's needs.

Organizations use the Team Dimensions Profile to match individual strengths with team roles, build team unity, foster innovation, shorten project cycle time, and reduce conflict.

As organizations rely more on teams to innovate, problem-solve, produce, and compete at the speed of change, understanding and capitalizing on individual approaches to group processes is the bottom line on creating high-performance teams.

 

Discovering Diversity

As the dramatic shift to a highly diverse workplace continues, organizations know they must help employees understand, accept, and capitalize on differences.

The Discovering Diversity Profile ® provides a safe, confidential way for employees to explore complex diversity issues in four key areas:

  • Knowledge: Employees examine what they know about differences and where that information comes from.
  • Understanding: Employees learn how willing they are to put themselves in a position to feel what others may be feeling.
  • Acceptance: Employees assess how patient and respectful they are of diverse behaviors and backgrounds.
  • Behavior: Employees gain insight into how they act out their attitudes toward others.

Once employees identify their present attitudes about workforce diversity, the Discovering Diversity Profile helps them understand how their viewpoints and behaviors affect others. They'll get specific suggestions on how to limit the influence of stereotypes, reduce conflict, and embrace diversity as a source of organizational strength.

Top companies understand that employees' diverse backgrounds enrich their organizations, making them more innovative and globally competitive. The Discovering Diversity Profile helps them tap into the rich supply of innovation and insight that diversity offers

 

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